Flatkin support

Flatkin brings shared expenses, chore rotations, a calendar and notes together for the people at home. It helps you keep household accounts and everyday plans in one place.

Get in touch

Email tiopioli89@gmail.com. We usually reply within a few days.

Tell us what happened, what you expected, and your iPhone model and iOS version. If you attach a screenshot, hide other people’s details. Do not send passwords or sign-in codes.

Frequently asked questions

How do I join a household?

Ask the household administrator for an invitation. On the sign-in screen, tap “I have an invitation”, paste the link or code and continue. If the link no longer works, ask for a new one. Share invitations only with the people at home.

What is the difference between a guest and a linked account?

An invitation lets you join without linking Apple or Google. An anonymous account is created on the server: household data is shared, rather than staying only on your phone. If you sign out or lose your phone, you may lose access. In Settings > Account, you can link Apple or Google to keep access. To create a household, sign in with Apple or Google. The sample household is different: it needs no account, and its changes stay on that iPhone until you leave the demo.

I used Apple’s Hide My Email. Is that OK?

Yes. We respect that choice. Flatkin receives the private address Apple provides and does not require your real email to sign in. Use the same Apple Account when you return. If you need account help, tell us you used Hide My Email; we will find a way to verify the account without asking for your password.

How do I turn notifications on or off?

In Settings > Notifications, choose household alerts and reminders for your chore turns. Also check Flatkin’s permission in iPhone settings. Notifications concern household activity, not advertising. The sample household offers notification examples; to receive activity from other members, you need a shared server household.

How do I delete my account and data?

Open Settings > Account > Delete account and confirm. If you're signed in and have no household, tap “Delete my account” on the screen shown when you enter the app. You can also request deletion by email. Your access and the board notes you wrote are removed; expenses, payments and events in households with other members may remain with your display name to preserve their accounts and history. You can ask us to replace your name. Households with no other users are deleted entirely. If you are a shared household’s only administrator, it will be left without an administrator. Read Delete your account for the effects and timescales. Uninstalling the app or signing out does not delete your account.

Does Flatkin send or receive money?

No. Flatkin records expenses, splits and payments made outside the app. You make bank transfers or other payments yourselves, using the method you choose. Recording a payment does not make it happen or verify that the money has arrived.

How do I report inappropriate content in my household?

On the board in a shared household, tap the flag button on another person's note (“Report note”) and confirm with “Email support”. This opens a draft to tiopioli89@gmail.com containing the household and note identifiers; the note text is not added. Explain the reason, review the email and send it from your email app. If the app won't open, email that address directly and include the note reference.

The crossed-eye button (“Hide notes from”, followed by the name) hides that person's notes from the board and Home on this device, without notifying them. To show the notes again, tap “Show” in the notice at the bottom of the board. Hiding does not prevent the person from posting or turn off notifications about their notes. You can turn off board notifications in Settings › Notifications › Board. These buttons don't appear on your own notes or in the sample household.

The household admin can remove notes and remove members through Settings › People at home. To report other inappropriate content, email tiopioli89@gmail.com, say where it appears and briefly explain the problem. Include only the details needed. We will review your report and ask for more context if needed.

Privacy and contact

Read the Privacy Policy and account deletion page.

Flatkin is a project by Tiago Oliver Pinheiro Oliveira, an individual developer. Contact: tiopioli89@gmail.com. Back to Flatkin.